Page tree
Skip to end of metadata
Go to start of metadata

Service Desk Reminders

Service Desk Issue Reminders adds a notification to the Jira header that displays the amount of issues in Jira Service Desk projects that don't have an assignee and have not yet been resolved(or otherwise closed).


Hovering over the notification will open a dropdown menu which shows a list of unresolved and unassigned issues for each service desk project. You can learn more about reminders here.



After clicking on one of the reminders in the dropdown you'll be redirected to a list of unassigned and unresolved issues for that project. Note: This can be changed to redirect you to the project's queues page instead. You can read more about this here.

  • No labels